Starting a new project? Here’s a list of questions and answers that might help you.
If there are any we’ve missed, feel free to ask and we’ll happily answer them for you.
HOW LONG DOES IT TAKE TO BUILD A WEBSITE?
A question we get asked a lot, and it can vary quite largely. Some sites can take months of design and development; others can take a few weeks. Every business has unique requirements, every customer has different objectives. It’s hard for us to guess, so we tend not to. Through meetings, planning and discussion we’ll be able to understand your requirements and then be able to estimate a project time.
HOW MUCH DOES A WEBSITE COST?
DO I NEED TO BUY MY DOMAIN?
If you don’t own a domain already you’ll need to buy one. However, if you would rather hand the task over to us, you are more than welcome. We’ll always make sure the domain is registered in your name and to your business.
WHAT IS WEB HOSTING?
Web hosting can be daunting, who to choose, who to trust? These are questions we all face. Your website needs a stable, reliable and dependable host, where all your files are safely stored and accessed by potential clients, customers and general users.
We can recommend a website hosting company for you, a company we trust with our own website. You can host your website via us if you’d prefer and you’ll enjoy professional, reliable and secure service 24/7 with our trusted partner.
WHAT HAPPENS TO MY EMAILS?
Your emails are usually provided separately to your hosting, perhaps you’re using Office 365 or a similar service. Emails won’t usually be affected by your hosting, however, if you do not have emails setup we can assist you in creating email accounts for your domain name. E.g email@example.com
ARE THERE HIDDEN COSTS? I DON'T WANT TO BE SURPRISED!
If you decide to use our hosting service, there’s a monthly fee. Of course, that’s your decision. The same applies for our on-going maintenance plan, again, totally optional. We’ll outline these costs for you so you can see exactly what you’ll be getting. If there are going to be extra charges, we’ll be completely upfront about it and let you know exactly where you stand.
HOW DO I GET TO NUMBER ONE SPOT ON GOOGLE?
Ah, so many emails with promises of “Number one on Google”. Sadly, there are many people in our industry that are dishonest about rankings. The truth is, you can’t promise number one spot because Google is always repositioning sites based on a number of factors. It takes dedication, lots of content and lots of effort to rank well organically. Fortunately, we know how to give you a fighting chance to start ranking on Google. In the mean-time Pay Per Click or Google Adwords will pop you up the top for some quick wins, paying for this privilege is very worthwhile. Building up both campaigns simultaneously can help you see where best to invest your money.
CAN YOU PROVIDE CONTENT FOR ME?
We can. We’re happy to go through your existing content and advise you on what works and what could do with refining, or you can utilise our team to create some great content for you.
CAN YOU TAKE CARE OF OUR SOCIAL MEDIA ACCOUNTS?
We can help run any number of social accounts and work with you to ensure we represent your company and interact with your users in a way that works for you. We’re all about the personal touch, and we’d never want to lose that.
CAN I EDIT MY OWN WEBSITE?
DO YOU OFFER ENTRY LEVEL/START UP PACKAGES?
Yes. We offer a startup business bundle which encompasses everything a new business needs to get started. It includes logo creation, a customisable website, business card design and printing and social media branding design. This bundle can be customised to your needs. Read our Startup Business Bundle page for more details.
HTTPS VS HTTP - WHAT IS A SSL CERTIFICATE AND DOES MY WEBSITE NEED ONE?
An SSL certificate is a digital certification to show that the connection between a users browser and the database the website is hosted on is secure. It provides security for data input, particularly for payment details.
Consumers are becoming savvier about their online security and so many look out for the “HTTPS” in the browser as shown in the example below.
This helps to keep details safe and provide peace of mind to the user, so is recommended for most if not all websites to adopt.
An SSL certificate is reasonably simple to setup at a low cost. For more information on becoming SSL certified, get in touch with our team on our contact us page.
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